FREQUENTLY ASKED QUESTIONS

How long will it take to get my coffee?

To ensure only the freshest, highest quality, most flavorful coffee is delivered to you we roast only after your order is placed it can take 2-3 days for your coffee to be placed in the mail. We only ship with USPS Priority mail, meaning shipping can take 2-4 days depending on where you live. All-in-all expect your coffee within 5-7 days after ordering.

Order Delivery time:

All orders are shipped PRIORITY/FIRST CLASS USPS
& Delivered 5-7 business days from the day you place the order

FREE SHIPPING ON ALL USA ORDERS

ORDERS OUTSIDE THE USA ARE SUBJECT TO USPS INTERNATIONAL RATES

We will email you tracking info as soon as the order is shipped.

When do the beans get roasted?

We ONLY roast our coffee beans when you order.  There is no warehouse, or shelves stocked with roasted coffee just sitting there getting stale.

We pride ourselves on getting you the freshest, tastiest coffee possible.

Where's the coffee from?

Our approach to sourcing is based on some key principles: quality, sustainability, transparency, passion.  We work together with coffee producers, exporters, and importer partners to achieve responsible sourcing with an eye to the future.

This ensures we only provide the highest quality, top 1% of coffee beans found in the world, meticulously hand-selected by our expert coffee tasters, taking into account each regional difference from elevation, soil type, and farm size. 

Each coffee available has gone through quality testing which includes the utmost focus on taste, sustainable farming, and freshness.

We work with the same farmers year after year to help maintain the high level of quality we aim to provide you.

How do subscriptions work?

TrailHead offers a subscription on any coffee you choose. You can schedule the subscriptions to match your preferred delivery frequency. TrailHead does not offer any pre-paid subscriptions. If you'd like to give a subscription as a gift, you can enter the recipients address in the shipping address slot, and manage the frequency and schedule from your account.

As always, for each order of coffee, even with the subscription service, we pledge to donate to our local and national park services.

What's the best way to drink coffee?

Awesome question!  Coffee is a drink that so many different types of people enjoy.  Each person has their own unique sense of taste, it is a subjective experience.  So if you like a pound of sugar and a gallon of cream in your coffee or just like it black that OK!


Drink our coffee, or any coffee for that matter, the way you like it, not the way someone else expects it to be drank!

Any Questions?

Please reach out if you think of any other questions.  I will be happy to answer!

ADDRESS

Weyauwega, WI

PHONE

(+1) 920 509-2025

EMAIL

TrailHeadBrewers@gmail.com

Contact Me Directly

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